Covid-19 Safety & Operating Guidelines – Updated 8/12/21

The safety of our Guests and Team is our #1 priority.  We’re taking the following steps to make sure we are offering the safest and best-tasting experience current conditions allow.  As conditions and rules change, we’ll update our Guidelines accordingly.  

General Guidelines:

Rooms will be set to maintain proper social distancing.
Effective 8/13/21 OSHA rules dictate that masks must be worn indoors and in all public areas.
Your mask may be removed when sitting at your table.
Our Team will be wearing masks and gloves (where appropriate).
We will provide masks to our guests who need them.
Each location has a Check-In Station to ensure all guests have registrations and are checked-in.
Each location has designated Team members who will act as Guides and are responsible for Safety & Sanitation.
One employee will be assigned to each room/group.

Guest Guidelines:

Please keep us all safe and wear a mask when not seated at your table.
Hospitality check-in will be manned by one employee.
The check-in station will include masks (if needed), hand sanitizer, and check-in sheets.
Each Guest w/ reservations will be asked to check-in and stand by to be seated.
The assigned hospitality check-in employee will sign in each guest.
We’re sorry, but guests who do not want to sign in will not be admitted into the tasting rooms.
Designated hospitality greeters will be in charge of making sure guests maintain social distance and safety guidelines.
All guests are encouraged to use hand sanitizer before entering or as needed.
We ask all Guests to please remain in the designated areas and follow all signage.
An employee “guide” will be available to take guest(s) to a Private bathroom that will be disinfected after each use.
Given current conditions, we are unable to host groups larger than 6 and kids under 21.
Guests without reservations will be accommodated only if capacity/conditions allow.
No picnics or outside food will be allowed at this time.

Tasting Guidelines:

Tastings are limited to 45 minutes, with a 15-minute window to disinfect between guests.
Tastings are by appointment only and are not to exceed 6 guests per group.
Tastings are a seated, guided, small, and controlled experience.
Each guest will receive a disposable menu, disposable pencil, and standard stemware.
Individual 6 oz. sealed water and sealed mini bags of oyster crackers are available.

Questions?  Please call Hood River: 1-800-516-8710.  Dundee: 503-537-9977  Carlton: 971.708.0708 or email us:

We look forward to seeing you soon!